SAHRIM, S.; KHOLIK, K. Analyzing the Impact of ISO 9001:2015 Implementation and Human Resource Characteristics on Employee Performance: The Role of Organizational Characteristics as an Intervening Variable at PDAM Tirtanadi, North Sumatra. International Journal of Economics, Management and Accounting (IJEMA), [S. l.], v. 3, n. 3, p. 272–288, 2025. DOI: 10.47353/ijema.v3i3.333. Disponível em: https://ij.lafadzpublishing.com/index.php/IJEMA/article/view/333. Acesso em: 23 sep. 2025.