Oktaviani N, Chairun Nisa P. The Effect of Service Quality, Perceived Value, and Customer Satisfaction on Loyalty and Word of Mouth (WOM). IJEMA [Internet]. 2024 Feb. 29 [cited 2024 Jul. 6];1(9):757-70. Available from: https://ij.lafadzpublishing.com/index.php/IJEMA/article/view/107