Entrepreneurship and Digital Orientation in Enhancing SME Performance Mediated by Marketing Capabilities
Main Article Content
Research on entrepreneurial and digital orientation in improving the performance of MSMEs has been carried out a lot, but there are still few variables in marketing capabilities used as mediation. This study's objective is to examine and explain the influence of entrepreneurial and digital orientation in improving the performance of MSMEs mediated by marketing capabilities. Quantitative research methodology is applied. The study's population is 14,128 food MSMEs in Sukabumi City, while the sample is taken using raosoft.com sample size calculator with a distribution rate of 50%, and the criteria are to have a business capital of Rp.1,000,000-15,000,000 and a business duration of 3-6 years or more, so that as many as 96 business actors were obtained as a sample. A Google Form is used to distribute questionnaires as part of the data collection technique SEM PLS is the analytical method employed. The results of the study explained that there was a significant influence shown by the value of the determination coefficient, the influence on the performance of MSMEs was 70.3% while the influence on marketing capcapability was 41.1%. This research's contribution is to offer an overview to business actors and DISKUMINDAG in making appropriate policies, as well as to help future researchers who will conduct similar research.
Al-Hakimi, M. A., Saleh, M. H., & Borade, D. B. (2021). Entrepreneurial orientation and supply chain resilience of manufacturing SMEs in Yemen: the mediating effects of absorptive capacity and innovation. Heliyon, 7(10), e08145. https://doi.org/10.1016/j.heliyon.2021.e08145
Al-Momani, L., Haddad, S., Sharabati, A. A. A., & Abu Hashesh, M. (2023). The moderation role of entrepreneurial orientation on the influence of innovation on pharmaceutical SMEs’ performance. Journal of Open Innovation: Technology, Market, and Complexity, 9(2). https://doi.org/10.1016/j.joitmc.2023.100074
Anjaningrum, W. D., Azizah, N., & Suryadi, N. (2024). Spurring SMEs’ performance through business intelligence, organizational and network learning, customer value anticipation, and innovation - Empirical evidence of the creative economy sector in East Java, Indonesia. Heliyon, 10(7), e27998. https://doi.org/10.1016/j.heliyon.2024.e27998
Barba-Sánchez, V., Meseguer-Martínez, A., Gouveia-Rodrigues, R., & Raposo, M. L. (2024). Effects of digital transformation on firm performance: The role of IT capabilities and digital orientation. Heliyon, 10(6). https://doi.org/10.1016/j.heliyon.2024.e27725
Bendig, D., Schulz, C., Theis, L., & Raff, S. (2023). Digital orientation and environmental performance in times of technological change. Technological Forecasting and Social Change, 188(December 2022), 122272. https://doi.org/10.1016/j.techfore.2022.122272
Cuevas-Vargas, H., Armendáriz-Esparza, D. A., González-Vega, A. M. del C., & Cossio-Vargas, E. (2024). Digitalization strategies and sustainability benefits in Mexican SMEs: Unveiling the mediating role of innovation. Procedia Computer Science, 242, 1299–1306. https://doi.org/10.1016/j.procs.2024.08.135
Ervina, E., Ferdinand, F., & Meitiana, M. (2023). Pengaruh Kompensasi Terhadap Kinerja Pegawai Dengan Motivasi Sebagai Variabel Mediasi Pada PT. Pos Indonesia Kantor Pos Palangka Raya. Edunomics Journal, 4(2), 144–166. https://doi.org/10.37304/ej.v4i2.10027
Hatta, I. H. (2015). Kapabilitas Pemasaran dan Kinerja Pemasaran. 66, 653–661.
Hou, S., Zhang, Y., Wang, X., Ma, J., Cheng, Y., Wang, M., Wang, Z., Wang, H., Sun, J., Zhang, W., & Yan, Y. xian. (2024). Establishment of an immunolateral chromatographic quantitative method for the detection of alternariol based on quantum dot fluorescent nanospheres in fruit. Lwt, 203(May), 116353. https://doi.org/10.1016/j.lwt.2024.116353
Khan, S. A. R., Tahir, M. S., & Sheikh, A. A. (2024). Sustainable performance in SMEs using big data analytics for closed-loop supply chains and reverse omnichannel. Heliyon, 10(16), e36237. https://doi.org/10.1016/j.heliyon.2024.e36237
Lwin, M. O., Yang, S., Sheldenkar, A., Yang, X., & Lee, B. S. F. (2024). Assessing consumer rationality during a pandemic: Panic buying behaviours and its association with online social media discourse. Computers in Human Behavior Reports, 13(November 2023), 100361. https://doi.org/10.1016/j.chbr.2023.100361
Manjunath, C., Padigar, M., & Pedada, K. (2024). The role of digital orientation and strategic emphasis in creating brand competitiveness. Journal of Retailing and Consumer Services, 80(May), 103906. https://doi.org/10.1016/j.jretconser.2024.103906
Masrianto, A., Hartoyo, H., Hubeis, A. V. S., & Hasanah, N. (2022). Digital Marketing Utilization Index for Evaluating and Improving Company Digital Marketing Capability. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 153. https://doi.org/10.3390/joitmc8030153
Merín-Rodrigáñez, J., Alegre, J., & Dasí, À. (2024). International entrepreneurship in innnovative SMEs: Examining the connection between CEOs’ dynamic managerial capabilities, business model innovation and export performance. International Business Review, June. https://doi.org/10.1016/j.ibusrev.2024.102321
Nuryanto, U. W., Basrowi, Quraysin, I., & Pratiwi, I. (2024). Magnitude of digital adaptability role: Stakeholder engagement and costless signaling in enhancing sustainable MSME performance. Heliyon, 10(13), e33484. https://doi.org/10.1016/j.heliyon.2024.e33484
Orden-Cruz, C., Paule-Vianez, J., Sánchez-Escobedo, M. C., & Moutinho, V. (2024). EPU and SMEs’ financial performance: Industry vs. service sector. Journal of Open Innovation: Technology, Market, and Complexity, 10(3), 0–3. https://doi.org/10.1016/j.joitmc.2024.100320
Pozzo, D. N., Roa, I. G., Beleño, C. A. G., Orfale, H. J., Gomez, A. J. R., & Guerrero, V. C. (2023). The impact of entrepreneurial orientation on innovation performance: A study on micro, small and medium-sized enterprises (MSMEs) in the Colombian Caribbean. Procedia Computer Science, 224, 502–506. https://doi.org/10.1016/j.procs.2023.09.072
Prabowo, R., Singgih, M. L., Karningsih, P. D., & Widodo, E. (2020). New product development from inactive problem perspective in indonesian SMEs to open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 6(1), 20. https://doi.org/10.3390/JOITMC6010020
Purwanza, S. W., Wardhana, A., Mufidah, A., Renggo, Y. R., Hudang, A. K., Setiawan, J., & Darwin. (2022). Metodologi Penelitian Kuantitatif, Kualitatif dan Kombinasi. In Media Sains Indonesia (Issue March).
Shafi, M., Liu, J., & Ren, W. (2020). Impact of COVID-19 pandemic on micro, small, and medium-sized Enterprises operating in Pakistan. Research in Globalization, 2. https://doi.org/10.1016/j.resglo.2020.100018
Srimulyani, V. A., Hermanto, Y. B., Rustiyaningsih, S., & Setiyo Waloyo, L. A. (2023). Internal factors of entrepreneurial and business performance of small and medium enterprises (SMEs) in East Java, Indonesia. Heliyon, 9(11), e21637. https://doi.org/10.1016/j.heliyon.2023.e21637
Sultoni, M. H., Sudarmiatin, Hermawan, A., & Sopiah. (2022). Digital marketing, digital orientation, marketing capability, and information technology capability on marketing performance of Indonesian SMEs. International Journal of Data and Network Science, 6(4), 1381–1388. https://doi.org/10.5267/j.ijdns.2022.5.013
Sutrisno. (2023). Membangun orientasi kewirausahaan dan lingkungan kerja untuk meningkatkan kinerja UKM. Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA), 12–20. https://doi.org/10.37631/ebisma.v4i1.832
Tajeddini, K., Hussain, M., Gamage, T. C., & Papastathopoulos, A. (2024). Effects of resource orchestration, strategic information exchange capabilities, and digital orientation on innovation and performance of hotel supply chains. International Journal of Hospitality Management, 117, 103645. https://doi.org/10.1016/j.ijhm.2023.103645
Takeda, A., Truong, H. T., & Sonobe, T. (2022). The impacts of the COVID-19 pandemic on micro, small, and medium enterprises in Asia and their digitalization responses. Journal of Asian Economics, 82(March), 101533. https://doi.org/10.1016/j.asieco.2022.101533
Tarihoran, A. D. B., Hubeis, M., Jahroh, S., & Zulbainarni, N. (2023). Market-based dynamic capabilities for MSMEs: Evidence from Indonesia’s ornamental fish industry. Journal of Open Innovation: Technology, Market, and Complexity, 9(3), 100123. https://doi.org/10.1016/j.joitmc.2023.100123
Tentama, F., & . S. (2018). Pengujian Validitas dan Reliabilitas Konstruk pada Organizational Citizenship Behavior. Humanitas, 15(1), 62. https://doi.org/10.26555/humanitas.v15i1.5282
Watu, M. D. N. (2021). Peran Mediasi Kepercayaan Pada Pengaruh Kualitas Website Dan E-Wom Terhadap Minat Beli Ulang Di Tokopedia Oleh Konsumen Online Generasi Milenial Di Daerah Istimewa Yogyakarta. Seminar Nasional Informatika (SEMNASIF), 337–351.
Wirawan, Andi Andika, Sjahruddin, Herman, Razak, N. (2019). Pengaruh Kualitas Produk dan Lokasi Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Sebagai Variabel Intervening Pada Lamuna Coffee di Kabupaten Bone. Jurnal Organisasi Dan Manajemen, 10(1), 15–26. https://doi.org/10.31227/osf.io/p8e5z
Yuliantini, T., & Suryatiningsih, S. (2021). Pengaruh Disiplin Kerja dan Beban Kerja terhadap Kinerja Karyawan (Studi Pada Karyawan PT ISS Indonesia). Populis : Jurnal Sosial Dan Humaniora, 6(2), 104–120. https://doi.org/10.47313/pjsh.v6i2.1255