Vol. 3 No. 8 (2026): January
Open Access
Peer Reviewed

The Influence of Financial Literacy, Social Capital, Financial Inclusion, and Communication Skills on the Reach of Financial Institutions and Their Impact on the Effectiveness of Ultra Micro Financing (Case Study of MSMEs in Subang Regency)

Authors

DOI:

10.47353/ijema.v3i8.362

Published:

2026-01-31

Downloads

Abstract

This study aims to analyze the influence of financial literacy, social capital, financial inclusion, and communication skills on the reach of financial institutions and their impact on the effectiveness of ultra-micro financing. The research used a quantitative survey method through the distribution of questionnaires to MSMEs in Subang Regency. Data were analyzed using Structural Equation Modeling (SEM). The results showed that financial literacy, social capital, financial inclusion, and communication skills simultaneously influence the reach of financial institutions. Partially, financial literacy and social capital do not influence the reach of financial institutions, while financial inclusion and communication skills do. Furthermore, this study found that the reach of financial institutions influences the effectiveness of ultra-micro financing. These findings provide insights for financing program managers and policymakers to improve program effectiveness by strengthening financial inclusion and the communication skills of MSMEs.

Keywords:

Financial Literacy Social Capital Financial Inclusion Communication Skills Reach of Financial Institutions Effectiveness of Ultra Micro Financing

References

Agbola, et al. (2017). Does Microfinance Reduce Poverty? New Evidence from Northeastern Mindanao, the Philippines. Journal of Rural Studies. 50, 159-171. https://doi.org/10.1016/j.jrurstud.2016.11.005.

Asfahani, et al. (2023). Empowering Micro Small and Medium Enterprises (MSMEs) to Improve Global Economic Welfare. International Assulta of Research and Engagement (IARE). 1, (2). https://doi.org/10.70610/iare.v1i2.66.

Basu, et al. (2020). Effectiveness of Microfinance on Household Income Generation Strategy in the Southwest Region of Bangladesh. Asian Journal of Social Sciences and Legal Studies. 2, (3), 56-62. https://doi.org/10.34104/ajssls.020.056062.

Birkenmaier, Julie, and Jin Huang. (2024). A Systematic Conceptual Review of Financial Access. Journal of Consumer Affairs. 1-15. https://doi.org/10.1111/joca.12574.

Bongomin, et al. (2018). Institutions and Financial Inclusion in Rural Uganda: The Mediating Role of Social Capital. Journal of African Business. 19, (2): 244-261. https://doi.org/10.1080/15228916.2018.1425961.

Bongomin, et al. (2020). Analyzing the Relationship Between Financial Literacy and Financial Inclusion. International Journal of Sociology and Social Policy. https://doi.org/10.1108/ijssp-12-2019-0262

Brehm, John M., and Wendy Rahn. (1997). Individual-Level Evidence for the Causes and Consequences of Social Capital. American Journal of Political Science. 41, (3), 999-1023. https://doi.org/10.2307/2111684.

Cevolani, et al. (2022). Approaching Probabilistic Truths: Introduction to the Topical Collection. Synthese. 200, 1-15. https://doi.org/10.1007/s11229-022-03516-1.

Cruijsen, et al. (2021). Financial Knowledge and Trust in Financial Institutions. Journal of Consumer Affairs. 55, (3): 1000-1028. https://doi.org/10.1111/joca.12363.

Cuéllar, Lilianne Isabel Pavón. (2024). The Importance of Social Capital in Promoting Financial Inclusion. Scientific Annals of Economics and Business. 1-15. https://doi.org/10.47743/saeb-2024-0013.

Daskalakis, et al. (2023). An Integrated Approach on MSMEs Financial Literacy. International Journal of Business and Economic Sciences Applied Research. 16, (2), 1-15. https://doi.org/10.25103/ijbesar.162.01.

Demirgüç-Kunt, et al. (2018). Chapter 19: Household Finance and Economic Development. In Handbook of Finance and Development, edited by [Editor Name], 1-15. Cheltenham, UK: Edward Elgar Publishing. https://doi.org/10.4337/9781785360510.00029.

Flemming, et al. (2020). Research Is Tentative, but That's Okay: Overcoming Misconceptions about Scientific Tentativeness through Refutation Texts. Discourse Processes. 57, 17-35. https://doi.org/10.1080/0163853X.2019.1629805.

Garg, R. (2016). Methodology for Research I. Indian Journal of Anaesthesia. 60, 640-645. https://doi.org/10.4103/0019-5049.190619.

Goenadi, et al. (2022). The Influence of Financial Literacy on Financial Inclusion: Social Capital as Mediating Variable. Media Ekonomi dan Manajemen. https://doi.org/10.24856/mem.v37i2.2738

Hakim, Mohammad Rizal. (2023). Communication Strategy for Mekaar Customers of PT Permodalan Nasional Madani Semarang. Journal of Entrepreneurship. 2, (3), 1-15. https://doi.org/10.56943/joe.v2i3.353.

Huang, et al. (2024). Role of Social Capital and Financial Inclusion in Sustainable Economic Growth. Research in International Business and Finance. 70, 102525. https://doi.org/10.1016/j.ribaf.2024.102525.

Hussain, et al. (2018). Is Knowledge That Powerful? Financial Literacy and Access to Finance. Journal of Small Business and Enterprise Development. 25, (6): 985-1003. https://doi.org/10.1108/JSBED-01-2018-0021.

Lal, et al. (2023). Impact of Microfinance on Poverty Reduction: A Case Study of Khushhali Bank Mirpur Khas District. Pakistan Journal of Humanities and Social Sciences. 11, (2), 1-15. https://doi.org/10.52131/pjhss.2023.1102.0404.

Mao, et al. (2023). Digital Financial Inclusion, Traditional Finance System and Household Entrepreneurship. Pacific-Basin Finance Journal. 79, 102076. https://doi.org/10.1016/j.pacfin.2023.102076.

Mulyana, Agung Putra, and Muhammad Irfan. (2024). Digital Communication in Improving Competitiveness. International Journal of Sustainable Social Science. 2, (2), 1-15. https://doi.org/10.59890/ijsss.v2i2.1675.

Natalia, et al. (2020). Pengaruh Literasi Keuangan terhadap Inklusi Keuangan dengan Modal Sosial sebagai Variabel Mediator. Ultima Management: Jurnal Ilmu Manajemen. https://doi.org/10.31937/MANAJEMEN.V12I1.1522

Nene, Gibson, and Melaku Abegaz. (2021). The Effect of Small Business Entrepreneurship on Poverty: Evidence from US Rural Counties. International Journal of Entrepreneurship and Small Business. 42, (4). https://doi.org/10.1504/IJESB.2021.113204.

Omar, Md Abdullah, and K. Inaba. (2020). Does Financial Inclusion Reduce Poverty and Income Inequality? Journal of Economic Structures. 9, (1), 1-25. https://doi.org/10.1186/s40008-020-00214-4.

Pereira, et al. (2017). Who Feels Credit Constrained in Europe? The Role of Social Capital. Journal of Consumer Affairs. 51, (2), 380-405. https://doi.org/10.1111/joca.12123.

Shaleh, M. (2021). Pembangunan Ekonomi Inklusif Nasional, Provinsi dan Kabupaten/Kota Se-Sulawesi Selatan. Jurnal Ekonomi. 10, (1). https://doi.org/10.35906/JE001.V10I1.741.

Sugiyono. (2019). Metode Penelitian Pendidikan (Kuantitatif, Kualitatif, Kombinasi, R&D dan Penelitian Pendidikan). Bandung: Alfabeta.

Syofyan, et al. (2022). The Role of Institutions on Financial Inclusion in Indonesia. In Proceedings of LePALISSHE. https://doi.org/10.4108/eai.3-8-2021.2315089.

Taber, et al. (2020). Paper Versus Digital Data Collection Methods for Road Safety Observations: Comparative Efficiency Analysis of Cost, Timeliness, Reliability, and Results. Journal of Medical Internet Research. 22, (6), e17129. https://doi.org/10.2196/17129.

Tambunan, T. (2023). The Importance of MSMEs for Poverty Alleviation: A Story from Indonesia. International Journal of Current Science Research and Review. 6, (10). https://doi.org/10.47191/ijcsrr/v6-i10-36.

Todd, Richard Watson. (2018). Analyzing and Interpreting Rating Scale Data from Questionnaires rEFLections. 14, 1-15. https://doi.org/10.61508/refl.v14i0.114230.

Vetter, T. (2017). Descriptive Statistics: Reporting the Answers to the 5 Basic Questions of Who, What, Why, When, Where, and a Sixth, So What?. Anesthesia & Analgesia. 125, (5), 1797-1802. https://doi.org/10.1213/ANE.0000000000002471.

Wellalage, et al. (2020). Information Communication Technology and Financial Inclusion of Innovative Entrepreneurs. Technological Forecasting and Social Change. 161, 120416. https://doi.org/10.1016/j.techfore.2020.120416.

Widiyanto, and Gautama. (2023). Dampak Meningkatnya Kewirausahaan Sosial terhadap Pengentasan Kemiskinan untuk Pembangunan Berkelanjutan. Jurnal Inspirasi. 14, (2). https://doi.org/10.35880/inspirasi.v14i2.2342.

Yang, Liu, and Youtang Zhang. (2020). Digital Financial Inclusion and Sustainable Growth of Small and Micro Enterprises Evidence Based on China's New Third Board Market Listed Companies. Sustainability. 12, (9), 3733. https://doi.org/10.3390/su12093733.

Author Biographies

Fenny Damayanti Rusmana, Universitas Pasundan, Indonesia

Author Origin : Indonesia

Jaja Suteja, Universitas Pasundan, Indonesia

Author Origin : Indonesia

Atang Hermawan, Universitas Pasundan, Indonesia

Author Origin : Indonesia

Downloads

Download data is not yet available.

How to Cite

Damayanti Rusmana, F., Suteja, J., & Hermawan, A. (2026). The Influence of Financial Literacy, Social Capital, Financial Inclusion, and Communication Skills on the Reach of Financial Institutions and Their Impact on the Effectiveness of Ultra Micro Financing (Case Study of MSMEs in Subang Regency). International Journal of Economics, Management and Accounting (IJEMA), 3(8), 554–568. https://doi.org/10.47353/ijema.v3i8.362

Similar Articles

<< < 5 6 7 8 9 10 11 > >> 

You may also start an advanced similarity search for this article.